2012 Sustainability Report

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  1. Introduction

    1. Letter from the Chairman
    2. Executive Summary
    3. Company Profile
    4. EH&S Policy
      1. Principles of The Way We Work
      2. EH&S Management System
      3. ISO Certification
      4. Accountability & Governance for EH&S
      5. Auditing
      6. Risk Management
      7. Corporate Key Performance Indicators
    5. Sustainability Strategy
      1. An Integrated Approach to Strengthening Safety Culture
      2. Integrating Sustainable Solutions
      3. Operating Sustainably
      4. Framing Business Strategy and Priorities
    6. About This Report
    7. GRI Index
    8. Data Snapshot

  1. Working Safely

    1. Commitment to Safety
      1. Continuing and Enhanced Programs
        1. Human Performance Improvement
        2. Job Safety Analysis
        3. Training Evaluation Continuum
        4. Hearing Conservation
        5. Ergonomics
      2. Communication
        1. The Rules We Live By
        2. Job Planning
        3. Situational Awareness
        4. Hazard Communication Program
      3. Employee Innovation
      4. Public Safety
      5. Contractor Safety
    2. Safety Performance
    3. Improvements to Come in 2013
      1. Managing Project EH&S Risks
      2. Advancing Firefighting Techniques
      3. Enhancing Systems

  1. Engaging Stakeholders

    1. Reliability
      1. Heat Wave
      2. Superstorm Sandy
      3. Winter Weather
      4. Measuring Reliability
    2. Cultural Transformation
      1. Cultural Imperatives
        1. Managing Costs
        2. Engendering Openness, Fairness and Trust
        3. Enhancing Stakeholder Relationships
    3. Our Customers
      1. Helping Customers Conserve
      2. Researching Improvement Technology
        1. Distributed Generation
        2. Automated Metering
      3. Customer Security Vulnerabilities
      4. Strengthening Communities Served
        1. The Power of Giving - 2012 Year in Review
        2. Cash Grants
      5. Organizations Con Edison Supports
        1. Featured Organizations Con Edison Supports
        2. All Organizations Con Edison Supports
    4. Our Workforce
      1. Six Principles of “The Way We Work”
      2. Union Contract Negotiations
      3. Compensation and Benefits
      4. Supporting Strong Business Ethics
      5. Diversity and Equal Employment Opportunity
      6. Recognition
      7. Celebrating the Success of the Employee
    5. Our Shareholders
      1. Financial Highlights
      2. Share Performance and Return
    6. Our Peers

  1. Regarding the Environment

    1. Managing the Environmental Agenda
      1. Continuing and Enhanced Programs
        1. Water Vulnerability
        2. Protecting Aquatic Wildlife
        3. Invasive Species Management
        4. Network Transformer Monitoring
        5. Chem Lab ISO Certification
        6. Green Cleaning
        7. GIS Database Development
      2. Resource Efficiency
      3. Employee Innovation
    2. Environmental Performance
    3. Managing Our Legacy
      1. Historic Liabilities
      2. Manufactured Gas Plant Site Remediation
    4. Reducing Greenhouse Gases
      1. Air Emissions Performance
      2. Long Term Business Strategies in Clean Energy
        1. Customer Distributed Resources
        2. Con Edison Development in Solar
        3. Con Edison Solutions Energy Services
        4. New York City Policy
        5. Customer Oil-to-Gas Conversions
    5. Policy Objectives
      1. Renewable Portfolio Standard
      2. System Benefits Charge
      3. Energy Efficiency Portfolio Standard
      4. Regional Greenhouse Gas Initiative
      5. Emerging Issues
    6. Improvements to Come in 2013
      1. Managing Project EH&S Risks
      2. Upgrading Generating Stations
      3. Enhancing Systems
      4. Assessing Waste Vulnerability
      5. Protecting Aquatic Wildlife
    7. Sustainability Reporting
    8. Recognition

  1. Our Business

    1. Risk Management
      1. Material Risk Issues
      2. Climate Change Risk Issues
      3. Risks Materialized During Sandy
      4. Continuous Improvement and Auditing
      5. Quality Assurance
      6. ISO Certification
    2. Infrastructure Enhancement
      1. Upgrading Generating Stations
      2. Protecting Aquatic Wildlife
      3. Enhancing Business Intelligence
      4. Hardening the System
    3. Sustainable Policies and Standards
    4. Clean Energy Development
      1. Con Edison Development
      2. Con Edison Solutions
      3. Regulated Utilities
        1. Projected Electrical Demand
        2. Smart Grid
        3. Electric Vehicles