2012 Sustainability Report

• Reliability
• Cultural Transformation
• Our Customers
• Our Workforce
• Our Shareholders
• Our Peers

Supporting our communities is important to the success of our business and is a founding principle of sustainability. Con Edison is dedicated to providing the world-class service and reliability our customers expect. By planning early when severe weather is expected, we strive to reduce the time it takes to make repairs and restore service to our customers. We also work to help our customers reduce their environmental footprint through our energy efficiency programs, our oil-to-gas conversion program, and our commitment to assisting with the integration of distributed generation onto the grid.

Along with working to support our customers, we are dedicated to contributing to and maintaining the social, cultural, and economic vitality of our service area. In 2012, through our strategic partnerships, we supported more than 1,000 nonprofit organizations whose programs illustrate our dedication to healthy and sustainable communities. That support comes from nearly $8 million in charitable funding as well as the dedication of our employees’ time through our strong and loyal volunteer corps and employee participation on nonprofit governing boards, partnerships, and collaborations.

Con Edison also focuses inwardly to continue to strengthen our workforce and promote positive cultural transformation. We celebrate the diversity of our employees, embrace ethical business practices, and support open and honest communication both inside and outside our company.