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Improvements to come in 2013

Much of improving service reliability for our customers, maintaining regulatory compliance, adhering to a cost-conscious mindset, and strengthening the company’s safety culture is dependant upon Con Edison personnel thinking forward, assessing risks and opportunities ahead of time, and being prepared for changes to daily work as much as we are for our long-term projects. In 2012, opportunities for improvement in project environment, health and safety risk planning and underground firefighting response were identified.