Sustainability Report 2022
Social Embedding Health & Safety
into Our Culture
Embedding Health & Safety
into Our Culture
Employee Health & Safety
At Consolidated Edison Company of New York, Inc. (CECONY) and Orange and Rockland Utilities, Inc (O&R) (together, the Utilities), our top priority is the safety of our employees and the public. Safety is engrained in the way we work, and we remain committed to embedding safety as a core principle of our culture. Consistent progress is essential to achieving our goal of a zero-harm workplace. At CECONY, injuries have reduced by more than 68% since 2009. In 2022, CECONY experienced one significant high-hazard injury and concluded the year with an injury and illness rate of 1.23, which was higher than the target of 1.00. O&R improved upon its best injury and illness rate again in 2022, achieving a rate of 0.53. O&R had one significant high-hazard injury last year and has seen a 90% reduction in injuries and illnesses since 2009.
Key focus areas for sustained improvement include:
- Promoting a first-class safety culture by making safety personal and the focus of every task, every job, every day
- Programmatic focus on areas of concern within the company and industry, such as hazard recognition and mitigation, soft tissue injuries, and slips, trips and falls
- Closing gaps to prevent injuries by identifying and addressing unseen hazards
- Preventing injuries by re-invigorating our Close Call program and promoting our new mobile application for submissions
- Encouraging safety leadership through training, mentoring, and technology with the accelerated adoption of the Safety Leadership System
- Using and developing tools by leveraging data from job briefings
- Training employees on driving safety and slips, trips, and falls conditions through simulations
- Working towards 100% procedural compliance to support a zero-harm workplace
The Utilities’ focus on cultivating a zero-harm workplace drives their initiatives to instill a safety conscious mindset in all employees and reduce incidents. At CECONY, there were 157 recordable injuries and employee illnesses (138 injuries and 19 illnesses, respectively) in 2022, which was the third lowest number of injuries and illnesses in its history. At O&R, there were six recordable injuries, which was also a historical best. The Utilities’ efforts have resulted in an estimated reduction of more than 6,000 injuries since 2009.
Notable recent efforts include the Unified Safety Council, which is a group of senior leaders across all operating divisions that will serve as a governing body to develop, vet, and implement consistent company-wide safety initiatives, programs, and best practices. The first focus area included Supervisor Safety Training. Another effort included the launch of a Daily & Routine Ergonomic Stretching Program to mitigate soft tissue injuries and establish a consistent full body warm up exercise to advance the premise of the Industrial Athlete. To date, over 400 company personnel across all operating organizations were trained to champion and lead “Body Inventory” stretching for both field and office groups. Approximately 8,000 employees have participated in reoccurring stretch sessions led by ergonomics-trained specialists. In 2022, CECONY established a Close Call Recognition Program to acknowledge and reward quality close call submittals that help prevent incidents, increasing the amount of submissions by over 60% from 630 in 2021 to over 1000 in 2022.
Since 2009, injuries have reduced by more than 68% at CECONY.
At CECONY, critical safety programs are maintained as corporate procedures to codify our proactive approach to safety. An essential safety practice is delivering Job Briefings. As outlined in a corporate instruction, job briefings must be conducted for each job and are required to be complete and robust reviews of the scope of work, including a discussion of any hazards associated with a job. Our Job Site Safety Exchange, Job Safety Analysis, Close Call, and Time Out programs are other examples of programs that help us identify and mitigate safety risks.
Auditing plays a critical role in providing a field presence and supporting the company’s goal of a zero-harm workplace. Internal Auditing has a dedicated Environment, Health and Safety (EH&S) department. The group conducts two types of unannounced audits: EH&S compliance audits at facilities (such as administrative buildings, service and operation centers, generating stations, substations) and EH&S compliance inspections of employee and contractor crews working in the field. Internal Auditing also performs process reviews of various EH&S programs such as the Hearing Conservation Program, Respiratory Protection Program, Close Call Program, Spill Prevention, Control & Countermeasures, vehicle idling, spill reporting, remediation, waste management, and more. The annual audit plan includes a balance of each of these audit types.
In addition to the multitude of corporate procedures and instructions we maintain to support our health and safety program, we have safety-specific targets that we assess regularly. We track and report on our OSHA Injury and Illness rate on a monthly basis on both a corporate and departmental level. We also track our motor vehicle collision rates by collision type, helping us improve the efficacy of our driver safety programs. Over the past few years, we have developed the Safety Leadership System (SLS), which takes a data-driven approach to safety. The SLS enables us to view our safety performance from the corporate level all the way down to the smallest working group or individual.
Con Edison of New YorkOSHA Incident Rate
In addition to many of the previously mentioned programs, O&R continues its progress toward a zero-harm workplace thanks to the joint union-management Corporate Safety Committee, Company Safety Team, and 12 organization-specific safety teams. In 2022, these teams collaborated to develop very specific driver training for our employees based on historical performance, learning opportunities while reviewing incidents and other industry experiences regarding motor vehicle collisions. The diversity of these teams strengthens our efforts and support from our employees. Our daily warm-up program has continued to demonstrate success; we have decreased our soft tissue injuries by 90% and our days lost due to soft tissue injuries by 95% since the inception of the program. Our communications program has been lauded by our users for its quality and timeliness. Our communications program incorporates lessons learned from our industry and peers, root cause analysis results (from injury and collision reviews), close call reporting, and other measures that have also boosted our overall performance.
Orange and RocklandOSHA Incident Rate
Contractor Health & Safety
It is company policy that our contractors comply with all applicable laws and Con Edison procedures or requirements. Our policies require that we procure, manage, and evaluate suppliers based on their environment, health, and safety performance. Contractor training is reviewed during the qualification process. We offer additional training for contractors at our Learning Center, if necessary. Contractors seeking to be qualified to perform field work must provide an Environmental, Health and Safety Plan (EHASP) detailing how they will comply with all environmental, health, and safety standards that apply to the work that they perform. EHASPs that simply restate the regulatory standards are not acceptable. Company field inspectors oversee contractor work and are responsible for confirming that contractors are working in accordance with all applicable standards. If the supplier’s work fails to comply with the contract requirements, field inspectors must take immediate corrective action. A Contractor Field Observation Report, Infraction Report, or Action Line must also be filed in our Contractor Oversight System. In addition, contractor safety performance is tied to some of our Key Performance Indicators.
Our Contractor Compliance Committee
Additionally, CECONY has an established procedure for cases to be referred to and considered by a cross functional Contractor Compliance Committee, to review alleged violations of the Vendor Code of Conduct – Values and Guidelines for Vendors (the Code), contract terms and conditions, and any other allegation of unsatisfactory performance by a contractor. The Committee will meet as required to evaluate allegations, review the findings of investigations, and address matters arising in the Contractor Oversight System. The Committee will jointly determine any corrective action or discipline required of the contractor. Additionally, the Committee may apply one or more disciplinary measures, depending on the seriousness and severity of the violation and the contractor’s previous performance. These actions include, but are not limited to, suspension from the current project or contract, suspension from future bidding, cessation of all work performed by the contractor as a prime or subcontractor, monitoring by a third party, application of a bid multiplier, cancellation of the contract, and removal from the List of Qualified Suppliers.
Contractor Safety Seminars
CECONY’s Construction organization, which oversees the largest share of CECONY’s contractor-executed projects, hosts quarterly Contractor Safety Seminars. The targeted audience for the seminars are owners, principals, executives, and safety leaders of the diverse companies utilized by CECONY to execute work not performed by our in-house labor force. The Seminar agenda(s) cover safety performance, trends, best practices, and lessons learned. Best practices and lessons learned topics are presented by members of the contractor community or local regulatory agencies, creating a collaborative and informative atmosphere for all in attendance.
Identifying and Documenting Improvement Opportunities
Job Site Safety Exchanges are performed concurrently with standard safety inspections by employees overseeing contractor-executed projects for the Company. The observers, through technical understanding of the job activities and associated hazards, discuss and evaluate concepts including job briefing completeness and adequacy in energy source controls, communications, work methods, PPE use, work area setup, and vehicle safety. Improvement opportunities and excellent observations are discussed and documented.
Contract Administration
CECONY maintains a Contract Administration Manual (CAM). The CAM’s purpose is to provide direction for Company personnel in the administration of contracts and in the documentation of contractor performance to ensure the efficient utilization of Company and contractor resources and compliance with Corporate Instructions. EH&S is responsible for providing updates to address new or revised environmental, health, or safety laws or regulations. Among other responsibilities, the CAM establishes that various Company oversight and support personnel are responsible for the following:
- Monitor day-to-day contractor work activities and verify adherence to the contractor’s Environmental Health and Safety Plan (EHASP) and Work Plan.
- Input observations into the Contractor Oversight System
- Only perform environmental tasks after receiving appropriate training (e.g., signing manifests)
- Notify appropriate managers & EH&S representatives of any accidents or unresolved safety problems on site and request assistance when needed
- Use the Close Call Program to report potential hazards, unsafe conditions/behavior
- Use the Time Out Program when an unresolved safety, health, and/or environmental concern arises on a job
- Timely reporting of spill
Sustainability Report 2022
Social Protecting Public Safety
Protecting Public Safety
At Consolidated Edison Company of New York, Inc. (CECONY) we invested about $3.78 billion in 2022 to fortify our electric, gas, and steam infrastructure and at O&R we invested $242.9 million in 2022 to fortify our electric and gas infrastructure. This investment underscores our commitment to providing energy to millions of customers efficiently and responsibly while protecting the environment and keeping people safe throughout our service area.
Electric
CECONY continues to develop tools, techniques, and management strategies to improve safety, troubleshoot problems, and increase efficiency. In 2022 Electric Operations’ Distribution Engineering team applied data analytics to pressure and temperature sensor data to assess network transformer health. The team identified 783 network transformers that warranted a field evaluation. These actions removed 114 network transformers from service and eliminated the potential for injury. The company has expanded the use of the cold shrink splices to the secondary system. The cold shrink technology enables more uniform installation and reduces the necessary training to develop highly skilled employees and achieve reliable splices. The My Inspection Application (MIA) was designed and developed by the company to streamline data sharing of field inspections with engineers for evaluation. The mobile and desktop app allows users to upload photos relating to Underground Structures, Overhead Structures (poles, Equipment), Unit Substation Equipment or URD structures. MIA also contains a Photo Library where users can see photos and related data improving the speed with which we can identify and remove safety risks. CECONY continues to work to reduce manhole events with multiple programs including its industry recognized vented latched manhole technology that reduce the severity of manhole events.
CECONY’s underground networks are surveyed for contact voltage 12 times a year, using mobile detectors. In 2022, we found and eliminated 6,847 cases of contact voltage. Of those, 6,166 cases (89%) were on non-Con Edison equipment (streetlights, electric signs, and other structures). We performed more than 29,130 inspections of our underground structures (manholes, service boxes, and transformer vaults).
O&R’s stray voltage program is completed on a five-year cycle, where 20% of our distribution assets are inspected and tested yearly. The exceptions to this program are streetlights and transmission facilities, which are inspected yearly. In 2022, O&R performed 35,639 inspections and 28,605 tests.
Gas
Consolidated Edison Company of New York, Inc. (CECONY)
CECONY’s strategy for public safety risk mitigation includes the elements of prevention, enhanced detection, and best-in-class response. Many of its initiatives are industry leading and on the cutting edge of technology.
Prevention
CECONY continues to significantly invest in its main replacement program to remove cast iron and unprotected steel gas mains from its inventory. CECONY has replaced 462 miles of such mains in the last five years. Along with other enhanced quality measures, the Company requires 100% independent inspections of all plastic joints installed to confirm quality and compliance. Furthermore, CECONY has a robust and proactive damage prevention program that promotes awareness in the contractor community and applies predictive analytics for additional contractor oversight before street work is performed near our critical facilities.
Detection
CECONY performs monthly gas leak surveys of its 4,350-mile gas distribution system, far in excess of the traditional annual survey preformed in the industry. The frequency of these surveys allows it to detect leaks in its system as they occur, so that repair can be scheduled in a timely manner. The Company is also implementing a new Advanced Leak Detection (ALD) program which will survey one third of our system each year in addition to our monthly gas leak surveys. This program will help us with both leak detection as well as prioritizing the repair of the highest emitting leaks.
Additionally, the Company has developed first of its kind natural gas detectors integrated with our advanced metering infrastructure. These detectors automatically notify the Gas Emergency Response Center of potential public safety emergencies that require immediate attention. We piloted these detectors in 2018 and have installed over 170,000 detectors thus far. The Company will install detectors in every remaining gas customer’s building over the next three years. Since 2017 the Company’s Service Line Inspection (SLI) program has also expanded the scope of leak detection on our system through the inspection of service piping from the point of entry of the service to the outlet of the meter(s). This program has also aided in the prevention of leaks by identifying piping that is in poor condition and prone to leaks.
Furthermore, CECONY has a comprehensive, multichannel, and multilingual campaign to educate customers and the public at large—an estimated 10 million people across New York City and Westchester County—about gas safety and the urgency of reporting gas leaks. We reach customers primarily through direct mailings, youth outreach efforts, advertising, digital initiatives (such as email campaigns, conEd.com and social media), and community events. We are also continuing our successful media campaign, Smell Gas, Act Fast, featuring videos and social media posts that inform customers on what to do if they smell gas. The videos are in English, Spanish, Chinese, and Korean.
Response
CECONY emergency response performance is best-in-class.
In 2022, the CECONY responded to gas leaks across the system within 30 minutes, 97% of the time.
Furthermore, our close relationship with the Fire Department of New York and Westchester County Emergency Services has ensured that every event is responded to with the utmost urgency and is mitigated quickly. Additionally, the Company completed its isolation valve program in 2022, by installing valves as well as implementing a newly developed technology, emergency main stop-off stations (EMSOS), to allow us to quickly isolate over 500 of our most critical customers in the case of an emergency.
Orange & Rockland
We have continued our focus on enhancing public safety by modernizing our gas delivery system. Investments to replace leak-prone pipe, primarily unprotected steel, and Aldyl plastic gas mains, have resulted in fewer incoming outside leaks. In 2022, we replaced more than 22 miles of gas mains.
By providing education to and direct oversight of those performing excavation work near our gas system, we continued to see good performance relative to third-party damages to our gas system. We continue to perform gas leak patrols of our distribution system and have kept the number of open leaks low throughout the year.
We continue to perform internal corrosion inspections and strategically deployed AMI-enabled, natural gas detectors in the territory.
O&R has a comprehensive campaign to educate customers and the public at large about gas safety and the urgency of reporting gas leaks. We reach customers primarily through direct mailings, advertising, digital initiatives, and community events.
Steam
CECONY continues to apply its prevent, detect, and respond risk mitigation strategy to have a deliberate focus on public safety. Many of these initiatives are industry leading and on the cutting edge of technology. For the “prevent” element of the strategy, CECONY continues significant investments in its steam system assessment and main inspection programs that use advanced data analytics to identify areas where specific infrastructure investment is needed. Starting in 2019, CECONY began the first generation of its assessment model and since then has inspected approximately 14,000 feet of steam main to date. CECONY also commissioned into service a full-scale computational fluid dynamic flow model, known as the Kongsberg model. This model simulates the flow of steam and condensate through the piping system using actual field conditions reported from various devices. This model is the first of its kind in the industry and can alert our Engineering/Operations teams to potential conditions that might increase the risk of a water hammer. The model will continue to be validated with field measurement devices as it is gradually put into meaningful operations and planning use. Besides these preventive efforts, CECONY also has a robust monthly customer seminar program which educates our customers on how to use our steam service properly and safely in their buildings.
CECONY’s “detect” risk mitigation strategy includes performing weekly or bi-weekly (depending on the season) visual surveys of the 105-mile steam distribution system. CECONY also developed and is enhancing our remote monitoring system. The sensors associated with this system have the capability to detect defective steam traps, excessive water levels within our steam manholes, as well as the performance of drainage pumps. This system automatically notifies our Steam Troubleshoot Dispatch Center of potential public safety emergencies that require immediate attention. Additional improvements to the system are currently in the research and development stages and continuing with field testing in 2023.
CECONY’s “respond” risk mitigation strategy includes rapid response, repair, and partnership with external agencies.
In 2022, CECONY responded to vapor conditions across the system within 45 minutes, 93.8% of the time. Steam Operations has consistently met this critical response time goal.
These performances are also attributed to the close relationship between CECONY and many of the first responders, including Fire Department of New York City and the Department of Environmental Protection. Overall, CECONY conducted eight training sessions for public and emergency officials on how to properly respond to steam incidents. CECONY also met with various agencies throughout the year to familiarize them with the steam system, hazard recognition methods, and the Company’s internal emergency response procedures. CECONY also conducts drills to test its emergency response process/procedure for steam safety incidents as well as potential oil spill events.
Sustainability Report 2022
Social Addressing Environmental
Justice
Addressing Environmental
Justice
Our Commitment
At Consolidated Edison Company of New York, Inc. (CECONY) and Orange & Rockland Utilities, Inc (O&R) we are privileged to serve some of the most diverse communities in the world. We understand the importance of serving the greater good by considering the potential environmental impacts of our activities and investments on all customers. Our commitment to Environmental Justice (EJ) is reflected in our Clean Energy Commitment and Environmental Justice Commitment and demonstrated by the intentional, purposeful, and collective work of our employees. CECONY and O&R established an internal EJ Working Group and Executive Steering Committee to develop educational resources and a roadmap for institutionalizing EJ considerations into everything we do. This group will also inform and enable consistent conversations with external stakeholders.
In the coming years, the Company will:
- Benchmark with EJ best practices to evaluate opportunities to enhance community engagement strategies
- Develop internal GIS mapping of Disadvantaged Communities (DACs) in our service territory
- Consider how GIS information can inform capital planning and investment opportunities in a consistent way
- Evaluate the impact of our activities on DACs in our service territory
Legal Landscape
There has been an increase in policy, regulatory, and advocacy actions at the federal, state, and local levels to address historical environmental inequities for DACs and to promote equitable allocation of the costs and benefits stemming from the clean energy transition and climate resilience investments. In addition to the New York State Climate Leadership and Community Protection Act (CLCPA), recent policymaking and regulatory actions from the federal government, New York City, and New Jersey aims to address environmental justice (EJ). The shared goal of the CLCPA and the Biden Administration’s Justice40 Initiative is for 40 percent of the overall benefits of clean energy investments to flow to EJ communities and other DACs.
Trends
The consideration of EJ is expected to grow as a key factor in infrastructure development and siting decisions over the coming decade and we expect to see a trend toward including EJ as a decision factor for competitive solicitations and in regulatory proceedings. We understand that some of the main concerns of EJ groups are eliminating the use of fossil fuels, closing “peaker plants,” and creating a just transition that creates job opportunities and maintains energy affordability for DACs. As the EJ and climate justice landscape develop, we will continue to listen to our stakeholders and address important concerns with open minds, robust dialogue, and mutual respect. We will appropriately adapt our approach as we move forward into the clean energy future. We’re also seeing EJ merging into the broader climate justice and social justice movements, and the term “environmental and social justice” (ESJ) has emerged.
Sustainability Report 2022
Social Elevating Community &
Stakeholder Engagement
Elevating Community &
Stakeholder Engagement
Con Edison has been interwoven into New York’s communities for 200 years. We are always looking for new and better ways to engage with our stakeholders. Such engagement becomes all the more important during the clean energy transition, which will touch the lives of all New Yorkers. The simple fact is we will need the support of all our stakeholders to achieve New York’s goal of 100 percent clean energy by 2040. We believe this transition will bring huge benefits and opportunities to the communities we serve, and we are constantly on the lookout for ways to maximize those local benefits.
Stakeholder Engagement & Collaboration
Much of the work we do is highly visible: our crews are on – and under – New York’s streets every day. That work is made possible in part by our close working relationships with community groups, chambers of commerce, and local development corporations. Through these relationships we are better able to coordinate our projects and capital investments, inform our customers of the benefits of technologies such as smart meters and energy efficiency upgrades, and offer local businesses opportunities for doing business with Con Edison and taking advantage of the clean energy transition.
Additionally, we cultivate relationships with environmental advocacy and justice groups, consumer advocates, and groups representing large customers, giving us an opportunity to listen to their priorities and address their concerns. Our stakeholder relationships become especially critical during emergencies and outages. We seek to further strengthen our relationships with our communities and stakeholders as New York’s clean energy transition gathers speed.
Policy & Regulatory Impact
Consolidated Edison Company of New York, Inc. (CECONY) and Orange & Rockland Utilities, Inc. (O&R) support New York State’s clean energy policies and goals, including plans outlined under the Climate Leadership and Community Protection Act (CLCPA) to reduce statewide GHG emissions 85% from 1990 levels by 2050 and provide customers with 100% of their energy from emission free resources by 2040.
Stakeholder engagement and collaboration are a key part of our policy and regulatory work. We work in partnership with our customers, policymakers, various third parties, and other energy companies to seek innovative ways to realize the clean energy future. This includes exploring new ways to advance clean energy technologies through adoption of distributed resources, including energy storage and solar connected to the distribution system. CECONY and O&R have programs to reduce fossil fuel usage, providing incentives for customers to install electric-powered heat pumps and electric vehicle chargers. We are also advocating at the New York State-level for the ability to own large-scale renewable generation. All of this is in addition to installing smart meters throughout our service areas and piloting new rate designs, will help customers manage their energy usage and bills.
We are an active participant in regulatory proceedings, including those that seek to expand energy efficiency, develop offshore wind, establish transmission policy to advance clean energy objectives, provide customers with high efficiency electric heating options, amend regulatory structures to achieve CLCPA targets, enhance system resiliency considering climate change, and grow the electric vehicles sector by building needed electric vehicle charging infrastructure. We work with regulators, customers, and other stakeholders to develop solutions that will promote a clean energy future in a cost-effective way for all New Yorkers. We also regularly engage with key stakeholders on various regulatory and clean energy topics to keep an open dialogue. Additionally, we advocate for many of these policies through the legislative process at all levels of government.
Community Development & Strategic Partnerships
Con Edison thrives when New York and its communities thrive. We see our support and investments in the community as not only the right thing to do, but as critical to our own long-term success as a company. In 2022, Con Edison provided $12.6 million to more than 600 nonprofit organizations, covering the environment, STEM education, community partnerships, civics, and the arts. A large chunk of our giving is dedicated to groups focused on environmental stewardship and the clean energy transition. Here, we highlight a few of the many organizations we support:
New York Aquarium’s Sea Change Exhibit
Con Edison has partnered with the Wildlife Conservation Society/New York Zoological Society for over 30 years, helping them achieve their mission of conservation throughout our service territory. Our foundational support for the new Sea Change exhibit at the New York Aquarium provides an up-close, underwater view of marine mammals and birds, and raises awareness of climate change by introducing visitors to the threats these animals face as their natural environments are transformed. Sea Change is one of the only permanent exhibits in New York City focusing on the climate change crisis, its impact on wildlife, and actions we can take to mitigate those impacts.
BioBus’ Science Gardens
Since 2016, the company’s support for Bio Bus’s Science Gardens program has helped them strengthen the connections between students, their community, and their environment. They engaging youth in hands-on learning about the importance of green spaces and the ways they can leverage scientific knowledge and inquiry in service of environmental justice problems within their own communities. These programs are brought to the students through the mobile learning lab and serves over 3,000 youth.
Westchester Land Trust’s Pollinator Pop-Up
Con Edison has been the lead funder of Westchester Land Trust’s Pollinator Pop-Up program since its inception in 2019. It is an interactive, educational, traveling exhibit that allows their educators the ability to engage community members. The program raises awareness for the permanent protection of pollinators, natural resources, and inherently inspires communities to do what they can to support and promote conservation where they live by understanding that they are part of the solution. The Westchester Land Trust has worked for over three decades with public and private partners to preserve land in perpetuity, and protect and enhance the natural resources in Westchester County.
W!se’s Sustainability Education
Working in Support of Education (W!se) improves economic mobility of youth and at-risk adults through award-winning programs that develop college and career readiness. Since 2015, Con Edison has provided support for W!se’s Engineered Green Economics (EGE) Initiative, which prepares high school students to meet complex environmental and social challenges through sustainability education. In four schools throughout New York City, volunteer experts in the field of sustainability lead the classroom in discussions on their designated topics. Students learn about climate change, resource efficiency, clean energy, green careers and new technologies to address environmental, social and business challenges.
City Growers’ Urban Agriculture Program
City Growers utilizes Brooklyn Granges rooftop farms to teach urban youth to see New York City as a thriving ecosystem, and give them the tools to sustain that ecosystem. For over a decade, Con Edison’s funding has allowed under-resourced youth from title 1 schools to learn ways to help pollinators and grow healthy food and native plants. Our partnership provides both the physical and educational tools to inspire young people to bring nature to their homes and neighborhoods, and expand pollinator pathways.
Association for Neighborhood & Housing Development’s Energy Efficiency Training
Con Edison has provided funding for the Association for Neighborhood & Housing Development’s (ANHD) Affordable Housing Institute over the last decade. ANHD aims to build community power to win affordable housing and thriving, equitable neighborhoods throughout New York City, and serves 450,000 low- and middle-income New Yorkers annually. The Institute provides sustainability programming and offers targeted training and technical assistance on energy efficiency incentives to nonprofit developer members. We also partnered with ANHD to support multi-family affordable housing developers to navigate and access financial incentives for energy efficiency upgrades in multifamily buildings, helping to make affordable housing more sustainable and energy efficient.
Cooper Union’s Retraining Program for Immigrant Engineers
Con Edison supports workforce development programs that create a pipeline of technical careers to address our clean energy future. Cooper Union for the Advancement of Science and Art is a college in New York City that aims to inspire inventive, creative, and influential voices in architecture, art, and engineering to address critical challenges and opportunities. Con Edison has funded Cooper Union’s Retraining Program for Immigrant Engineers (RPIE) since 2017. RPIE is a free adult engineering education program that supports economically disadvantaged New York City immigrant, refugee, and asylee engineers. Participants are highly educated and trained in engineering and related technical fields but face barriers beyond culture and language that often prevent them from gaining professional U.S. employment. RPIE offers these engineers the opportunity to increase their technical knowledge, keep up with the latest engineering trends, and build a competitive portfolio to equip them for the professional U.S. workforce and the career they want.
Pony Power’s Composting System
Orange & Rockland Utilities is a proud supporter of Pony Power Therapies’ O2 Compost System. Pony Power Therapies is a non-profit organization that uses horses and an accessible farm to enhance the physical, social and emotional well-being of children and adults who need extra support. Their thirteen-acre, universally-designed farm homes 22 horses, a plethora of small livestock animals, including three bee hives, and a sustainably built educational and food production garden. Their O2 Compost System actively composts the farm’s animal waste utilizing a row compost system. The nutrients from this compost system is used as the base of their plant beds and goes back into the community as they donate produce to local food security organizations.
Community Involvement
CECONY has a team of Regional & Community Affairs (RCA) staff dedicated to each of the five NYC boroughs and Westchester Country. These professionals have close working relationships with the company’s government partners and long-standing, productive relationships with community stakeholders.
Our RCA team is committed to:
- Attending monthly meetings with of all NYC community boards
- Attending at least annual meetings with Westchester municipalities
- Meeting with all newly elected officials throughout CECONY service territories
- Ensuring project-based coordination and communication throughout the year
The RCA staff meet regularly with each of the NYC’s 59 community boards. These community boards represent their communities on quality-of-life issues. RCA consults extensively with the community boards on proposed and ongoing projects in the communities at the monthly District Service Cabinet meetings and other community board meetings that are open to the public. Westchester RCA also meets regularly with its municipal partners on the same matters. Each region maintains an extensive portfolio of non-profit partners. For example, Bronx RCA partners with 80 organizations, which they support with a budget of $750,000.
CECONY subject matter experts (SMEs) working within the CECONY’s operating groups are involved in RCA’s outreach process with local communities regarding all projects affecting the respective regions. Several notable projects currently underway are our Reliable Clean City project and the construction of the Brooklyn Clean Energy Hub. The SMEs engage with the communities to advise about the importance of the work we are doing to reinforce, or make more resilient, the energy systems that serve our customers in their areas. They can advise on more technical matters to the extent the communities want that information, e.g., impact on traffic, or environmental (air, water, soil) quality.
RCA logs, tracks, and reports on community-related outreach activity through our customer relationship management (CRM) platform. The metrics generated demonstrate our high level of interaction with external community stakeholders and our excellent level of responsiveness. CECONY policy requires that RCA update the contact information for all elected officials as well as government and community stakeholders in the service territories twice annually to ensure all contacts are identified and maintained.
It is the responsibility of our Corporate Affairs senior executives to coordinate regularly with government officials at all levels of government, including the NYC Mayor, NYC City Hall staff, Westchester County executive and county government, high-level government agencies and key elected officials.
Regional & Community Affairs Governance
Several policies govern RCA community engagement and outreach. These include our Corporate Affairs Crisis Communications Plan and our Guidelines for Communications with the Public During Load Management Power Outages. These policies state that our RCA team will reach out to elected officials and other community stakeholders whenever electric outage thresholds are met within certain timeframes. The company’s Electric Emergency Response Plan and the accompanying Estimated Time of Restoration Protocol also dictate that Government Relations and Regional & Community Affairs must contact stakeholders as outage thresholds are reached. In particular, these policies state that RCA must specifically schedule operator-assisted calls with stakeholders once thresholds are met.
Similarly, the Gas Emergency Response Plan references the Corporate Affairs Crisis Communications Plan and its outreach provisions. It is company policy that Corporate Affairs is responsible for releasing statements regarding gas-related emergencies to the news agencies and alerting municipal authorities of the emergency’s status.
Government Approvals
When the Company seeks to renew NYS Department of Environmental Conservation (DEC) permits such as those used by waterfront steam plants, State DEC Commissioner Policy 29 dictates that the company develop a public participation plan if using the permit would impact environmental justice areas. DEC requires, among other outreach, public meetings, email, and other alerts to local stakeholders, as well as the creation of public-facing websites and local repositories for project-based information.
Similarly, as part of the company’s Manufactured Gas Plant (MGP) program, we work closely with DEC and the NYS Department of Health to test and, where appropriate, remediate, MGP sites located on current or former Con Edison properties. As part of these ongoing MGP obligations, the company must develop a Citizen Participation Plan (CPP) for each MGP site. These CPPs require that we keep impacted community stakeholders informed about the company’s environmental evaluation and response program for these sites throughout the investigative and remediation processes. The stakeholders include all elected officials, NYC community boards, nearby property owners and tenants, and other civic and community representatives. We endeavor to address and resolve concerns raised by affected local stakeholders and hold public meetings. The company has a dedicated webpage that posts pertinent information on MGP site developments and a toll-free number (877-602-6633).
Community Outreach and Environmental Justice
Some of RCA’s priorities into the future are outlined in Con Edison’s Clean Energy Commitment (CEC), which states the company’s commitment to, “enhance our collaboration with our customers and stakeholders to improve the quality of life of the neighborhoods we serve and live in, focusing on disadvantaged communities.” The CEC sets forth several initiatives, including the following:
- Advocate for cost effectiveness and partner with […] governmental partners, and other stakeholders to prioritize affordability for [low- and moderate-income] customers throughout the transition to a clean energy future
- Continue to engage environmental justice advocates to build bridges within disadvantaged communities and enhance our efforts to provide equitable distribution of benefits when designing programs and implementing projects
- Collaborate with interested stakeholders, including local municipalities and the real estate community, to identify key changes needed to foster a more “electrification ready” environment
As detailed in our Human Rights Statement, “Con Edison seeks to engage a broad range of perspectives and voices to help us to better understand the needs and expectations of our stakeholders. Through collaboration, we strive to deliver better outcomes that strengthen our community engagement while also building trust with the communities in which we serve.”
Supporting Customers
In 2022 CECONY and O&R continued providing energy bill payment assistance programs to vulnerable and low-income customers. The following are key assistance programs provided in 2022:
Energy Affordability Program
CECONY’s Energy Affordability Program (EAP) provides monthly electric and gas bill discounts to low-income customers. To maximize its reach, the Company partners with social service agencies in New York City and Westchester County to enroll customers receiving benefits from 14 different public assistance programs. In addition, CECONY executes various communication campaigns to prompt eligible customers to enroll in the EAP. At the end of 2022 there were 470,363 customers across the Company’s service territory in the EAP – approximately 15% of residential customers – which represents a 9% increase from the end of 2021. Over the course of 2022 the EAP provided $172.3 million in bill discounts to help make bills more affordable for our most vulnerable customers, representing a 33% increase over discount spending in 2021.
O&R’s Energy Affordability Program also provides monthly electric and gas bill discount to low-income customers. At the end of 2022 there were 15,027 customers across O&R’s service territory in the EAP – approximately 7% of residential customers – which represents an 8.4% increase from the end of 2021. Over the course of 2022 the EAP provided $15.7 million in bill discounts to help make bills more affordable for O&R’s most vulnerable customers, representing a 7.1% increase over discount spending in 2021.
Electric and Gas Bill Relief Program
CECONY and O&R partnered with the New York State Department of Public Service, other utilities and stakeholders from across New York State to implement an Electric and Gas Bill Relief Program (EGBRP) in 2022 that provided low-income customers with one-time bill credits to cover arrears accumulated during the COVID-19 pandemic. In total 180,302 CECONY customers received $292.2 million in bill credits through the EGBRP in 2022, and 2,410 O&R customers received $4.9 million in bill credits through the EGBRP in 2022.
Payment Assistance Options
Throughout 2022 CECONY and O&R conducted customer outreach and education campaigns to encourage customers having trouble paying energy bills to consider a deferred payment agreement to pay off past due balances over time with no interest or fees and improving budgeting of energy costs through enrollment in the level payment program. At the end of 2022, 131,000 CECONY customers were participating in a deferred payment agreement, representing a 31% increase over the end of 2021 and 8,515 O&R customers representing a 46% increase over the end of 2021.
EnergyShare
Through its EnergyShare program CECONY provides up to an additional $200 benefit to low-income customers who have made at least one payment in the previous 12 months and are income-qualified. EnergyShare bill credits are made possible by voluntary monetary contributions from CECONY employees and customers. The program typically opens in January each year and remains through the winter months, however, since March of 2020 the program has remained open year-round in effort to further assist customers through the COVID-19 pandemic. In response to the COVID-19 pandemic and increase in energy supply costs in 2022, 805 customers received assistance from the energy share program, for a total amount of assistance of $160,960.
Energy Efficiency Programs
In recent years the state of New York, CECONY, O&R and other utilities have collaborated to create a low-and moderate-income (LMI) portfolio of energy efficiency programs to improve engagement and deliver energy efficiency and associated bill savings to LMI customers and communities. As part of this statewide effort, CECONY and O&R’s program offerings in 2022 consisted of:
- CECONY and O&R provided incentives for energy efficiency upgrades in existing multifamily buildings ranging from whole building retrofits to single measure upgrades
- CECONY and O&R furnished customer referrals and outreach support for energy efficiency upgrades in existing 1-4 family homes through the New York State Energy Research and Development Administration’s EmPower Program
- CECONY offered energy efficiency “Starter Kits” to customers receiving bill payment assistance through the Energy Affordability Program
- CECONY and O&R delivered LED lightbulbs to food banks for distribution to customers
- CECONY distributed supplemental energy efficiency and education materials to school-age children through the “Smart Kids” program
- O&R Enhanced the MyORUStore online marketplace with additional discounts for LMI customers on air purifiers, dehumidifiers, smart thermostats, and various other products.
Shareholders
We are the longest continuously listed company on the New York Stock Exchange and have increased dividends to shareholders for 49 consecutive years with a compound annual growth rate (CAGR) of 5.72 percent. In January 2023, the Board declared a quarterly dividend of 81 cents a share on its common stock, or $3.24 per share on an annualized basis — an increase of 8 cents over the previous annualized dividend of $3.16 a share.
For more information, refer to our Shareholder Services page.
Con Edison, Inc. has increased its annual dividend through 6 U.S. recessions
Con Edison, Inc. Dividend Aristocrat - ED's Historical Dividend Payoutdividend payout ratio %
Con Edison, Inc. Dividend Aristocrat - Annualized Dividends Per ShareUSD $
Stockholder Engagement
Overview
Recognizing that regular communication with our stockholders enables Consolidated Edison, Inc. (“the Company”) to better understand their viewpoints and to obtain feedback regarding issues that are of interest to them, the Company continued to engage in a hybrid format with stockholders. The Company values stockholder input and is committed to taking such input into consideration in making executive compensation and governance decisions.
The chart below represents certain actions that the Company takes before, during and after the annual meeting.
Stockholders may engage with Board members and senior management
|
Review voting results in light of existing practices, as well as feedback received from stockholders during proxy engagement season and annual meeting
|
Engage with stockholders to better understand their viewpoints and inform Board and committee discussions
|
Seek feedback on potential matters for stockholder consideration at the annual meeting
|
Stockholders may ask questions and voice opinions about the Company, its practices, policies and operations
|
Review corporate governance trends, regulatory developments and the Company’s corporate governance documents, policies and procedures
|
Explore corporate ESG best practices
|
Discuss stockholder proposals with proponents, when appropriate
|
Voting results for management and stockholder proposals are determined
|
Determine topics for discussion during off-season stockholder engagement
|
Report results of stockholder engagement team activities to Corporate Governance and Nominating Committee and the Board
|
Publish annual report and proxy statement
|
|
|
Evaluate and discuss potential changes to Company executive compensation and governance practices and disclosures
|
|
2021 Stockholder Engagement Highlights
- In 2022, the Company held its third annual ESG webinar, participated in nearly 600 meetings, including investor conferences and virtual roadshows targeting the U.S., Europe, Canada, and Australia, with a broad range of stockholders, including index funds, union and public pension funds, actively-managed funds, ESG-focused funds, and stockholder advisory firms.
- During 2022, the Company engaged virtually with stockholders holding in aggregate 45% of shares outstanding.
- Key topics of shareholder engagement included Con Edison of New York’s and Orange and Rockland’s Rate Filings, the Clean Energy Businesses strategic review and outcome, Con Edison of New York’s Climate Change Adaptation and Resiliency Plan, the Company’s corporate strategy, the Company’s pursuit of net-zero-carbon-emission goals, diversity, equity, and inclusion, disclosure practices (including ESG standardized reporting), corporate governance, political spending and lobbying practices, and operations and financial matters (including issues raised by COVID-19).
In response to stockholder feedback received during 2021, the Company:
- Continued to enhance disclosures concerning political lobbying activities, resulting in a sustained CPA-Zicklin Index for Corporate Political Disclosure and Accountability score of 100 – one of only six Company’s in the S&P 500 and Russell 1000 to score 100%
- Developed and issued a Human Rights Statement highlighting the Company’s commitment to human rights;
- Ranked 1st in the Utility sector and 15th overall in As You Sow’s 2022 Racial Justice Russell 1000 Scorecard;
- Further refined the disclosures in its proxy to, among other things, provide clearer and more accessible information on cybersecurity risk oversight
Chief Financial Officer
|
CEO and subsidiary Presidents
|
Treasurer
|
Other senior officers and business unit heads
|
Investor Relations
|
Office of the Corporate Secretary
|
|
Environment, Health & Safety Department
|
|
Corporate Affairs
|
|
Strategic Planning
|
Throughout the year, the Company communicates stockholder feedback to the Board and its committees, and the Board considers this feedback in making its decisions.
Volunteerism
While our primary job is to keep energy flowing to our customers, safely, reliably and in a way that supports New York’s climate goals, our company and employees do much more than that for the community – on and off the clock. In 2022, more than 300 Con Edison employees donated 2,500 hours of their personal time supporting company-sponsored community events and programs in our service territory.
Employee volunteerism is another layer to Con Edison’s long record of environmental stewardship. This past year, we worked with three nonprofit partners on Governor’s Island to support biodiversity: the Billion Oyster Project, the Bee Conservancy, and Friends of Governor Island. Our employee-volunteers built oyster gabions for the Hudson River, worked in pollinator gardens, and helped remove invasive species from walkways.
Con Edison supports hundreds of nonprofit organizations dedicated to the environment, STEM education and the arts, through financial assistance, in-kind contributions and service on boards. We encourage our employees to give back to their communities, with a focus on environmental equity and disadvantaged communities.
Sustainability Report 2022
Social Addressing Human Rights
Addressing Human Rights
In 2022, Consolidated Edison Inc. (Con Edison) issued a Human Rights Statement, which details the Company’s stance and commitments to protecting and respecting the human rights of all people.
We conduct our business in a manner that is ethical, respectful, and in compliance with applicable laws and regulations. We continue to accelerate progress on diversity, inclusiveness and overall greater social equity through the work of our Office of Diversity and Inclusion, Executive DEI Council, DEI Taskforce, and other DEI champions throughout the company. Anchored in our core values and beliefs, the Human Rights Statement is an affirmation of our company’s pledge to uphold the human rights of our employees, customers, suppliers, and communities. We expect all our stakeholders to demonstrate adherence to these principles.
Commitment
Our commitment to human rights was developed in alignment with the United Nations’ Universal Declaration of Human Rights. We support the principles contained within the International Bill of Human Rights, the Organization for Economic Cooperation and Development’s Guidelines for Multinational Enterprises, and the International Labor Organization’s Declaration on Fundamental Principles and Rights at Work.
Con Edison seeks to establish and maintain relationships only with entities that uphold our principles and values. Our responsibility to respect human rights extends beyond our direct operations into our supply chains. Our Human Rights Statement builds on our employee Standards of Business Conduct, our policies on Equal Employment Opportunity, Sexual Harassment, Employment of veterans and People with disabilities, and our Vendor Standards of Business Conduct within our legal contract documents. Human rights violations by a supplier or partner will be addressed by our company with the goal of adopting corrective measures and, in cases in which such measures are not taken, the company reserves the right to discontinue or reconsider the respective commercial relationship.
Please use the following link for more information on our Human Rights Statement: Human Rights Statement | Con Edison, Inc.
Sustainability Report 2022
Social Leveraging Supply Chain
Best Practices
Leveraging Supply Chain
Best Practices
Our Supply Chain organization recognizes the effects of climate change and is committed to the Company’s transition to a clean energy future. The need to address climate change is growing more urgent year over year. In 2022, our procurement activities continued to support the clean energy transition while increasing our engagement with our suppliers and determining initiatives to drive progress in our supply chain.
Our Investments in a Clean Energy Future
In 2022, Supply Chain’s sustainability related investments in clean energy and grid modernization included the execution of $7 million in battery storage contracts, $41 million in energy efficiency and demand management contracts, $250 million in smart meter AMI contracts, and $44 million in electric vehicles and EV charging infrastructure contracts.
Supporting Sustainability Through Our Vendors
We aim to continuously improve business practices by reducing our waste streams, reusing materials, and seeking new recycling opportunities. We continued to partner with our largest suppliers of materials to improve business processes to control and reduce the environmental impacts associated with their energy usage, waste, and impacts on natural resources and transportation.
Last year, over 40 of our suppliers completed sustainability assessments and developed measurable plans to improve their environmental performance in water and energy use, waste production and greenhouse gas emissions. We also engaged our suppliers about their sustainability-related commitments, and we monitor these commitments throughout the year to determine maturity.
Partnering with Our Industry Peers
The success of Supply Chain Sustainability requires collaboration across utilities and suppliers. Our transparency about our journey will strengthen our company and our supply chain. Con Edison is an active member of the Sustainable Supply Chain Alliance (SSCA). The SSCA is an electric utility industry organization comprised of major utilities and suppliers, working together to leverage supply chain best practices to improve sustainability. By working with the SSCA, we can share insights to help align industry efforts, promote collaboration, and contribute to the transition of a reformative net zero economy.
Creating an Ecosystem for Innovation and Opportunity
In our journey towards Supply Chain excellence, we have engaged in benchmarking with our industry peers and recognized corporate leaders in sustainability. As part of that effort, Supply Chain and Environmental Health & Safety (EH&S) partnered with Rutgers University to assess how Con Edison’s Supply Chain sustainability and corporate initiatives align to the United Nations’ 17 Sustainability Development Goals (SDGs). The project also included an assessment of how we compare to peer utility industries and other sector corporations.
The United Nations SDG framework is widely respected for action that has been embraced by leading corporations and 193 member states of the United Nations to address issues including ending extreme poverty, combatting inequality and injustice, and protecting the environment. The assessment found that Con Edison implemented sustainability initiatives that align with 12 of the 17 goals such as affordable and clean energy, sustainable cities and communities, and climate action. The assessment also provided insights related to areas of opportunities for our company to extend our commitments.
Supporting our Community
Our Supply Chain sustainability efforts work to address some equity challenges. We recognize Supplier Diversity as an opportunity to leverage the dollars we spend to spark economic growth within our service territory. In 2022, we demonstrated our commitment to Supplier Diversity through the purchase of $430 million from minority and women owned business enterprises (MWBE), and $616 million from small businesses. We are proud of our support of these businesses because they are a major driver for new job creation. To position diverse firms and workers for growth, we are continuing a collaboration that recruits diverse firms and low-income community residents for contract and employment opportunities in the growing field of clean energy.
Through our Green Energy Opportunities and Clean Energy Academy programs we have created an ecosystem of stakeholders that support Con Edison’s commitments to diversity and our vision for a clean energy future. The Clean Energy Academy is a partnership between our Energy Efficiency Program, Willdan Energy, the state of New York, and non-profit organizations, including the Fortune Society, Green City Force, and Non-traditional Employment for Women.
Through these collaborations we are leveraging energy efficiency projects subsidized by Con Edison to create contract opportunities for MWBE subcontractors and jobs for low-income New York City housing residents. So far, this program has yielded over $23 million in contract opportunities for MWBE subcontractors. The Clean Energy Academy has provided training to over 500 (low-income**) New Yorkers in electrical and mechanical building systems, including lighting, HVAC, and refrigeration. We will continue to work with our partners to support and expand this program; in fact, the program has already secured $3.6 million to train more than 1500 students. Since the Clean Energy Academy has trained 500 participants to date, they have secured funding to train 1,000 additional participants over the next two years. This innovative initiative has helped us support our diversity goals while helping Con Edison achieve its goals to reduce energy use and associated costs for customers.
Supplier Diversity ExpendituresMWBE / Small Business Spend ($millions)
Business Ethics in Our Supply Chain
In support of our company’s commitment to sustainability, our Supply Chain organization engages with our suppliers to ensure they are reflective of our values and conduct their business ethically, with integrity, and in compliance with applicable laws and regulations.
Our values related to business ethics are defined in our Vendor Standards of Business Conduct (VSBC) which outlines the terms and expectations of behavior we have for our suppliers.
Under the terms of the VSBC, all suppliers are subject to review by our internal or external auditors, and any supplier determined by Con Edison to be in violation of our Vendor Standards of Business Conduct provisions are subject to contract termination or suspension.
In 2022, to further clarify the importance of human rights, fair labor practices, environmental management, and anti-corruption policies, Consolidated Edison Inc. (Con Edison) issued a Statement on Human Rights.
The VSBC and Statement on Human Rights affirm our commitment and set clear standards for suppliers who conduct business with Con Edison.
Sustainability Report 2022
Social Attracting, Developing &
Retaining Employees
Attracting, Developing &
Retaining Employees
Attraction
To ensure the company is able to meet its strategic objectives, it is critical that we consistently attract, develop, and retain talented employees who possess a broad array of skills, backgrounds, and experiences. As we build and engage a successful workforce, we are mindful of the importance of diversity as a key driver of innovation and high performance, and therefore our goal is to capitalize on these benefits while also resembling the communities we serve.
Con Edison continues to stand out as an employer of choice. We offer exciting career opportunities in an environment that prioritizes training and coaching and extends support at every level. In 2022, 1,564 new employees joined the company – the highest level of hiring the company has experienced in 14 years. Our new hires consisted of a broadly diverse population which included 32 percent women and 67 percent people of color.
Our talent acquisition strategies are designed to attract and engage candidates from many sources, including job fairs, social media, professional industry associations, military organizations, partnerships with educational institutions, and relationships with state and local agencies. Our partnerships are important as they enable us to develop a diverse pipeline of top candidates throughout our recruiting footprint. Our collaborations with Nontraditional Employment for Women (NEW), Hour Children and Helmets to Hardhats are key resources in helping us attract women to non-traditional jobs. We also work with community, nonprofit, and professional groups, including the Society of Women Engineers (SWE), National Society of Black Engineers (NSBE), Society of Hispanic Professional Engineers (SHPE), and American Association of Blacks in Energy (AABE). We partnered with the neurodiverse community through Opportunities for a Better Tomorrow, A Chance at Life Tech, and Tech Kids Unlimited. We also partnered with Bottomless Closet, CodePath, Ladders for Leaders, with several New York City Career and Technical High Schools to support curriculum development and develop strong school-to-industry pipelines.
It’s an exciting time to join the Con Edison team as we are leading the transition into the clean energy future. Through our Leadership Development Program (LDP), recent college graduates gain leadership skills and practical hands-on experience to promote critical thinking and analysis. Our 2022 LDP cohort was one of the most diverse with 50 percent women and 73 percent people of color.
Veterans continue to be an important part of our talent pipeline. In 2022, we hired over 80 veterans and current members of the National Guard and Reserves. At the national level, Con Edison is an active member of Veterans in Energy and we continued to partner with the Veterans Administration to market career opportunities to disabled veterans. We continue to cultivate our network of veteran strategic partners to help build and support our veteran pipeline which includes The Soldier for Life, Ft Drum NY, Fleet and Family Services (US Navy and Marine Corps) Groton CT, and Newport RI, Airman for Life (US Air Force) Yokota, Japan, NYS Department of Military Affairs, and The Wounded Warrior Project. In 2022, among other awards, Con Edison was recognized for its veteran hiring efforts in the Military Times – “Best for Vets” designation for the fifth year in a row, US Veterans Magazine “Best of the Best Award” for the fourth year in a row, Vets Index 2022 “Three Star Award” for the second year in a row, and The Employer Support for the Reserve and National Guard, “Outstanding Employer” designation. The company’s active and growing employee resource group, Veterans of Con Edison, continues to positively impact our work in attracting veterans to our team.
Development & Retention
We care about our employees, and we are committed to their success. We make it a priority to help them enhance their skills and knowledge to propel their growth and career development, including honing leadership competencies, attending continuing education classes, and providing tuition reimbursement.
Our corporate mentoring programs provide opportunities to connect more experienced employees with newer or less experienced employees to share insights and professional guidance, while also growing important networks across the company.
We understand the critical role that sponsorship plays in career development and advancement. In 2021 we launched our Executive Sponsorship Program, a 24-month experience designed for high potential leaders. The program supports high participation among women and people of color. Providing underrepresented groups with executive connections is an important step in our efforts to develop our employees and build a broadly diverse and inclusive leadership team.
Our comprehensive Leadership and Professional Development portfolio of programs and classes provides employees with the opportunity to develop key competencies to empower their leadership development. To encourage wide spread career development, our suite of career management resources includes internal and external training to enhance job knowledge, career development workshops, and a robust online career management site. Our Career Development Series features a variety of classes to support employee career mobility.
Our leadership curriculum is designed to improve the ability of managers to lead employees effectively and inclusively, handle problems creatively, and shepherd teams to elevated performance. In 2022, more than 9,800 employees attended our leadership and career development programs and continue to benefit from an array of tools, assessments and resources that assist with their professional development.
At an annual turnover rate of approximately 8.2 percent, our overall retention rate remains strong. We attribute these results to our persistent focus on diversity, equity and inclusion, employee development, and commitment to fostering a culture where everyone feels welcomed and valued.
Skills Training
Our focus is ensuring our workforce has the right skills, knowledge, and capabilities to work in a safe manner while meeting the needs of our customers. To achieve this goal, we provide continuous state-of-the-art training and development to our employees in a wide variety of areas.
The company offers robust technical training programs in electric, gas, steam, central operations, customer operations, and driver training. These programs ensure employee skills, knowledge, and performance are maintained at the highest standards. The Learning Center (TLC) fosters a culture of continuous improvement, centered on safety, operational excellence, diversity, equity and inclusion, and enhancing the customer experience.
With safety as our key business priority, we partner with our operating organizations to strengthen their focus on a zero-harm culture. The guiding principles for operational excellence are integrated into our curriculum and highlight the need to respect the complexity, power, and unforgiving nature of our energy systems and encourage all to manage them safely. This effort includes a focus on Human Performance Improvement (HPI) tools, psychological safety, and cyber security awareness.
In 2022, TLC collaborated with internal business partners and stakeholders to meet the high-volume demand for training and testing of entry-level utility workers. We safely and successfully tested and trained 305 employees for Electric Operations. Our Purposeful Field Visit (PFV) program supports efforts to enhance the learning experience, using insights from actual events to assess potential gaps in training curriculum, and provides opportunities for real-time constructive feedback.
Training Effectiveness Committees are the liaison between operating areas and TLC; they serve to enhance, improve, and sustain quality and consistency in training. Regular meetings with subject matter experts from various operating groups allow for collective review of training activities, including curriculum, new policies and procedures, annual goals, career paths, and assessments to ensure consistency, relevance, and effectiveness in required training.
In 2022, our digital learning transformation continued to flourish and impact learning at Con Edison. The opportunity to leverage technology enhances curriculum content and provides employees with a richer learning experience. Our expanding digital portfolio incorporates various assets, including the addition of 56 digital tools and 28 virtual classes over the past year, to strengthen the learning environment.
Our strategic focus on developing our people benefits our employees and helps us attract and retain a diverse and inclusive workforce at all levels.
Training
Hours of instructor-led, skill-based and leadership training |
544,557 |
543,706 |
497,602 |
527,101 |
613,414 |
Hours of eLearning |
132,490 |
121,861 |
159,318 |
149,809 |
157,823 |
Employees taking part in a mentoring program |
77 |
298 |
216 |
110 |
117 |
Employees taking advantage of tuition aid |
572 |
575 |
538 |
485 |
405 |
Sustainability Report 2022
Social Advancing Diversity,
Equity & Inclusion
Advancing Diversity,
Equity & Inclusion
At Con Edison, we are unwavering in our commitment to diversity, equity, and inclusion. Our vision is to be a company whose values and behaviors foster a culture of inclusion and respect for all. We know that a diverse and inclusive company is a stronger, more successful company that performs at the highest levels.
We began our Diversity, Equity and Inclusion (DEI) journey in 2015 with the launch of a corporate-wide DEI vision, mission, and strategy with a focus on four strategic goals: 1) ongoing learning and competency building; 2) inclusive and visible leadership support; 3) reviewing our systems, policies, and procedures to eliminate potential barriers to inclusion; and 4) celebrating and acknowledging the diversity of our workforce. This framework is designed to ensure that company leaders and employees work together to implement measures that prioritize diversity, equity and incluson organization-wide. Our goal is to promote a postive work culture where we are tapping the full talent of our workforce and creating an environment that will nurture our employees’ development and cultivate what is necessary for them to thrive in the future.
After 2020, implementation of our 14-Point Action Plan, and the completion of our first DEI Survey has helped us build momentum towards making even greater progress to transform our corporate culture. This involves backing up our commitments with action by implementing equitable practices, systems, policies, and processes that support and sustain engagement, fairness and belonging. It also means ensuring that our leaders can effectively develop and lead a diverse and inclusive workforce. To that end, we are focused on providing leaders with the right tools and resources needed to support their leadership, including providing programs in unconconscous bias, psychological safety and speaking up for inlcusion.
Building a more equitable workplace requires that we continuously track and measure our results, and that we are always exploring new ways to improve our performance. Leveraging data helps us identify existing gaps and also areas where we excel. Teams are becoming more diverse in representation, including our executive team. Our grassroots networks, such as Employee Resource Groups and Local DEI Councils serve as champions, facilitating critical conversations to increase awareness about cultural differences and to help with recruiting and career development efforts. Our initiatives have been successful, but the work continues and we remain committed to the journey.
Our people will always be our greatest strength—and the incredible range of culture, experience, and perspective makes the company stronger.
To learn more, read our Annual Diversity & Inclusion Report.
Diversity
Total workforce |
14,955 |
14,596 |
14,063 |
13,871 |
14,319 |
Management |
6,424 |
6,394 |
6,317 |
6,287 |
6,333 |
Union |
8,531 |
8,202 |
7,746 |
7,584 |
7,986 |
People of Color in the workforce |
7,220 |
7,080 |
6,892 |
6,890 |
7,398 |
People of Color share |
48% |
49% |
49% |
50% |
52% |
Women in the workforce |
3,179 |
3,123 |
3,083 |
3,036 |
3,239 |
Women share |
21% |
21% |
22% |
22% |
23% |
General Managers, Directors and Above |
270 |
282 |
255 |
287 |
285 |
People of Color in GMs, Directors and Above |
78 |
80 |
73 |
85 |
88 |
People of Color Share |
28% |
28% |
29% |
30% |
31% |
Women in GMs, Directors and Above |
84 |
89 |
79 |
98 |
95 |
Women Share |
31% |
32% |
31% |
34% |
33% |